Terms and Conditions
Website: carniqgel.com
Last updated:
1. Introduction
These Terms and Conditions govern access to and use of carniqgel.com, including the website's informational content and any contact or enquiry forms made available to visitors.
By accessing or using the website, you agree to comply with these Terms. If you do not agree, please discontinue use of the website.
These Terms do not override any statutory rights that cannot lawfully be excluded or restricted.
2. Website Operator
Subject to confirmation that the company is the actual operator or authorised party responsible for this website:
PetLab Group Limited
Registered office: Dixon House, 1 Lloyd's Avenue, London, England, EC3N 3DQ, United Kingdom
Company registration number: 12763330
Email: [email protected]
The correct legal entity must be identified here before these Terms are published.
3. Purpose of the Website
The website may provide educational information, promotional content and forms through which visitors can request further information.
Submitting an enquiry does not automatically create a purchase contract, establish a veterinary relationship or guarantee that a particular service or guide will be supplied.
4. Educational Information and Veterinary Disclaimer
Information concerning dog dental care or animal wellbeing is provided for general educational purposes only.
The content is not veterinary advice, diagnosis or treatment and should not be relied upon as a substitute for an individual assessment by a qualified veterinary professional.
If your dog has persistent bad breath, visible tartar, bleeding gums, mouth pain, difficulty eating or another concerning change, seek advice from a veterinary practice.
No specific result is guaranteed by reading or following general educational information.
5. Enquiries and Forms
When submitting a form, you agree to provide information that is accurate to the best of your knowledge and to use the form for its intended purpose.
We may use the contact details you submit to respond to your enquiry and explain any relevant next steps.
Submitting a form is a request for contact or information. Unless the website expressly states otherwise, it does not constitute payment, a confirmed order or acceptance of a commercial offer.
6. Prices and Commercial Offers
Any price displayed on the website must relate to the actual offer available at the time of publication.
Where a guide or other item is offered for a fee, the applicable price, what is included, the delivery method and the payment arrangements must be clearly explained before the customer commits to a purchase.
If a form is used only to request information about a paid guide, submitting that form does not itself complete the purchase or authorise a charge.
No fee should be taken without the appropriate disclosure and the customer's valid agreement to the purchase.
7. Acceptable Use
You agree not to:
- Use the website for unlawful or fraudulent purposes.
- Submit knowingly false or misleading information.
- Attempt to interfere with website security or functionality.
- Introduce malicious code or attempt unauthorised access.
- Use automated systems to misuse the website or its forms.
- Infringe the rights of the website operator or third parties.
We may take reasonable measures to protect the website against misuse and security threats.
8. Intellectual Property
Unless otherwise stated, the website's original text, design, graphics and other content are protected by intellectual property laws.
You may access and use the content for personal, non-commercial informational purposes. You must not reproduce, republish, distribute or commercially exploit website content without the necessary permission, except where permitted by law.
Third-party trademarks and materials remain the property of their respective owners.
9. Third-Party Services and Links
The website may contain links to third-party websites or use external services to support its operation.
We do not control external websites and are not responsible for their content, availability, terms or privacy practices. Accessing a third-party website is at your discretion and subject to its own terms.
10. Availability and Changes
We may update, amend or remove website content and may temporarily suspend access for maintenance, security or operational reasons.
We will take reasonable steps to maintain the website, but we do not guarantee uninterrupted access or that every page will always be available.
11. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud or fraudulent misrepresentation.
Subject to that limitation, the website and its general informational content are provided without a guarantee that they will meet every visitor's individual requirements.
To the extent permitted by law, we are not responsible for losses arising from reliance on general educational content as a substitute for appropriate professional advice or from third-party websites outside our control.
Nothing in this section affects statutory consumer rights that apply to a relevant transaction.
12. Privacy
Personal information submitted through the website is handled in accordance with the Privacy Policy.
Please review the Privacy Policy to understand what information may be collected, the purposes for which it may be used and the rights available to you under applicable data protection law.
13. Changes to These Terms
We may revise these Terms to reflect changes in the website, our practices or applicable law.
The revised version will be published on this page with an updated date. Changes will apply from the stated effective date, subject to any mandatory legal requirements.
14. Governing Law
These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply to you.
Where a dispute falls within the jurisdiction of a court, nothing in these Terms removes any rights you may have under applicable law concerning where proceedings may be brought.
15. Contact Information
For questions about these Terms, please contact:
PetLab Group Limited
Dixon House, 1 Lloyd's Avenue
London, England, EC3N 3DQ
United Kingdom
Email: [email protected]
VAT number: GB358462569